24 hours · 7 days · A real person answers
Leaking now? A plumber at your door in about 40 minutes.
Tell us what you can see and hear. We'll talk you through turning the water off while we're on the way, and you'll have the price before we start.
What we fix
If it leaks, floods, drips or has gone cold, ring us.
Most jobs are done in one visit, because the vans carry the parts that break most often.
Most called about
Burst pipes and leaks
Water off, leak found, pipe repaired, usually on the same visit. We'll dry down and check the ceiling before we go.
From £85callout, includes the first hour
Same day
No hot water or heating
Boiler repairs, pressure drops, radiators that stay cold. Honest advice on whether it's worth fixing or replacing.
Cleared and tested
Blocked toilets and drains
Sinks, showers, outside drains and the smell that comes with them. Cleared, flushed through and checked.
Quick visit
Dripping taps and running loos
The small jobs that quietly add pounds to your water bill. Booked in for a morning or an afternoon, not "sometime".
Start to finish
New bathrooms
Ripped out, plumbed, tiled and sealed by the same two people throughout. Old suite taken away, floors left clean.
For landlords
Gas safety certificates
Your annual certificate, emailed the same day, with a reminder the month before the next one is due.
Every job above has its own entry on the services page: what happens on the visit, how long it usually takes and what moves the price. Something else entirely? Ring anyway. If it isn't ours, we'll tell you who to call.
See every service in fullPrices
The number we say on the phone is the number on the invoice.
Here is what most people pay. You'll get a firm price before we start, and it doesn't move because it's a Sunday.
No extra for evenings, weekends or bank holidays. Christmas Day floods are charged like a Tuesday.
You see the merchant receipt for anything we fit. What we charge for is the hour and the know-how.
That's the short version. The full ledger, with a price against every job we do and how the callout charge works, is on the prices page.
See the full price list
Since 1998
Three generations of the same family have answered this phone.
Dad started with one van and a pager, working out of Bridge Street. We still do it his way: turn up when we say, clean up before we leave, and answer the phone ourselves.
Call 01234 555 121How it works
The price comes first. The spanner comes second.
Ring and tell us what's happening
What you can see, what you can hear, and where the water is. We'll talk you through the stopcock while the van loads.
You get a number
On the phone for the common jobs, on the doorstep for the odd ones. Always before anything is opened, lifted or unscrewed.
Say yes, or say no
No is fine and costs nothing. Say yes and the number you agreed is the number on the invoice, to the pound.
The long version, including exactly what the callout charge covers and how nights and weekends work, lives on the prices page.
Read the price promiseReviews
What people say the morning after.
"Quoted £220. Charged £220. Tidied up after himself too, which the last lot never did."
Dave P. · via Google
"Boiler died on a Friday night with a baby in the house. Michael was here by nine and we had heating by half ten."
Karen M. · via Google
"Water was coming through the kitchen light. Answered at 11pm, on the drive by 11.40, gone by midnight. I could have cried."
Rachel T. · via Google
"Third time we've used them. They turn up when they say they will. That's it, that's the review."
Sandra W. · via Checkatrade
Contact
Ring us. It's quicker than typing.
If there's water on the floor right now, phone, and we'll tell you where your stopcock probably is while we load the van.
24 hours, every day
01234 555 12114 Bridge Street · hello@taylorandsonsplumbing.co.uk · We cover everywhere within fifteen miles, about 40 minutes door to door.
Dripping tap, slow drain, a bathroom you've been putting off. The contact page has a two minute form, and we ring back the same day with a price and a day. It also has the coverage list, the full hours and the three of us who might turn up.