Visit and contact

Come and smell them before you buy.

That's what the buckets on the pavement are for. The shop is at 4 Chapel Lane, the kettle is usually on, and if the buckets are out, I'm in.

Order or ask

Two taps and it's in hand.

Opening hours

  • Tuesday to Friday8am to 5pm
  • Saturday8am to 4pm
  • Sunday and MondayClosed
  • Same-day cut-off2pm
  • Market morningsTue & Fri, open from 8am sharp

Closed Sunday and Monday because the flowers rest and so do I. Leave a message and I'll ring you back first thing Tuesday.

Finding the shop

4 Chapel Lane. Follow the buckets.

Two doors down from the old post office, with the terracotta frontage and the flowers spilling onto the pavement.

  • The bucketsOut on the pavement by half past seven. If the buckets are out, the shop is open.7.30am
  • Parking on the laneFree on Chapel Lane itself after 10am. Before that, keep going to the car park.Free
  • Castle Street car parkTwo minutes on foot, level pavement the whole way. Easiest with a big order to carry.2 min
  • Step-free visitsThere's one shallow step at the door. Ring ahead and I'll bring the buckets out to the car instead.Just ask
A single pink tulip standing on the bench at The Petal Room
One tulip out of Tuesday's market run, on the bench before eight.

The story

I'm Nell, and this has been my shop since 2014.

I started on a wholesale flower market at nineteen, which is where you learn what a stem is really worth and how many days it has left in it.

Ten years of four am starts taught me two things: that good flowers sell themselves, and that most of what gets sold isn't good. When the unit two doors from the old post office came up for rent, I signed the lease the same week. I had a van, a dozen buckets and a lot of nerve, in roughly that order of usefulness.

The first year was touch and go. What kept the door open was wedding work and the Saturday regulars, and twelve years on those are still the backbone of the shop.

I still go to market twice a week and only bring back what looks good. If the peonies are tired they stay where they are, and you get something better in their place. That is genuinely the whole trick, and it's why the same faces keep coming back.

The big table at the back was my nan's kitchen table. It's where the workshops happen, where wedding quotes get talked through over a pot of tea, and where I write every card by hand before it goes out with the flowers.

Twelve years on it's still me buying, still me tying, and still me knocking on your door with the box. Come in and say hello.

2014On Chapel Lane since
Twice a weekI buy fresh at market
4.9 / 5From 214 Google reviews

What people say

Rang at nine in a panic. Flowers were with my mum by lunchtime, and Nell never once made me feel daft for leaving it so late.

Tom H · Google review

★★★★★

The Saturday queue tells you everything you need to know. Worth every minute of it.

Ellie R · Google review

★★★★★

She did our whole wedding and kept me calm the entire time. The tables were better than the pictures we brought in.

Priya and Sam · Google review

★★★★★

A bouquet from Nell every month for three years, and never the same bunch twice. My mother-in-law thinks I'm a genius.

Margaret W · Google review

★★★★★

She handled my dad's funeral flowers with more care than I knew how to ask for. The wording on the card was exactly right.

Dan K · Google review

★★★★★ 4.9 out of 5, from 214 Google reviews

Say hello

Ring before 2pm and it's there by teatime.

Or just wander in. The buckets are out by half past seven, and smelling the stock is free.